We do our best to serve our customers the best that we can. We will refund you if you return the items within 15 days of your receipt of the items for any reason. If this item is in your possession more than 15 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS!
However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a refund. Please keep the return item in unused condition and keep original packing, including box and tags.
We will refund YOUR FULL AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from buyitexpress. OR, you may choose to have a replacement.